Refund and Cancellation Policy

1. Introduction

Corporate CoWorks is committed to providing a flexible and user-friendly workspace experience. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations of our services. By using our services, you agree to this policy.

2. General Policy

Our goal is to ensure your satisfaction with the services provided by Corporate CoWorks. We understand that circumstances may change, and we aim to accommodate refund and cancellation requests to the best of our ability. Please read the policy carefully to understand your rights and obligations.

3. Refund Eligibility

Refunds are subject to the following conditions:

• Membership Plans: Refunds for membership plans will be issued if the cancellation request is made within 7 days of the start of the membership term. No refunds will be issued after 7 days.
• Meeting Rooms and Event Spaces: Refunds for meeting rooms and event spaces will be issued if the cancellation request is made at least 48 hours before the scheduled start time. No refunds will be issued for cancellations made less than 48 hours before the scheduled start time.
• Day Passes: Day passes are non-refundable.

4. Cancellation Process

To cancel a service and request a refund, please follow these steps:

• Membership Plans: Contact our customer support team at least 7 days within the start of the membership term. You can reach us via email at ozonecoworks@gmail.com or by phone at +91 82371 28000. Provide your membership details and the reason for cancellation.
• Meeting Rooms and Event Spaces: Contact our customer support team at least 48 hours before the scheduled start time. You can reach us via email at ozonecoworks@gmail.com or by phone at +91 82371 28000. Provide your booking details and the reason for cancellation.
• Day Passes: Day passes are non-refundable, and therefore, cancellation is not applicable.

5. Refund Process

Once we receive your cancellation request, we will process your refund as follows:

• Approval: Our team will review your cancellation request to ensure it meets the eligibility criteria.
• Processing Time: Approved refunds will be processed within 7-10 business days. The refund will be credited to the original payment method used during the transaction.
• Notification: You will receive an email notification once the refund has been processed.

6. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Customized and special requests that involve third-party services.
• Services that have already been rendered or used.
• Fees associated with late cancellations or no-shows for meeting rooms and event spaces.

7. Changes and Amendments

Corporate CoWorks reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

8. Contact Information

For any questions or concerns regarding this Refund and Cancellation Policy, please contact us:

Corporate CoWorks
Phone: +91 82371 28000
Email: ozonecoworks@gmail.com
Address: Baner, Pune